
Thank you for sending me [the rough draft of] From
Access to Outcomes. It helps me put my work on education and health in
developing countries (including introducing the first Apple II PCs into
Indonesian education) into a coherent strategic framework. I wish I had
this twenty years ago.
I think you are right in emphasizing that
implementation comes by changing the environment in a highly decentralized
context.
Selecting strong social organizations and further
developing their capacity to achieve new and better outcomes through the
use of technology seems to be the core strategy, with strengthened funding
for the right kind of technology initiatives forming an increasingly
supportive environment. Improved knowledge sharing among social
organizations would help create and maintain the virtuous circle of
change.
What may need some more development in the
"five ideas" is the way in which the individual initiatives
would support the strategy.
How will strategic investment in community
organizations be mobilized, applied and monitored? The digital peace corps
is a great idea, but having played the role of the individual change agent
I am cautious about how much an agent can accomplish without the coherent
strategic investment process that the paper so ably describes. How will
this linkage be established? Is this a function of the Academy? Where would the responsibility be placed for generating
more technology investment of the right kind (i.e. the 70:30 split between
organizational development and technology)? This is likely to require a
major effort in public education and political lobbying. Would the Academy
also do this?
Social movements require social support for
sustainability. What can be done to bring the energy and enthusiasm of the
communities of the poor to the support of the movement in early stages in
order to help social entrepreneurs succeed? Is it enough to conceive of
this as a spontaneous community response to an increasing number of
effective social entrepreneurs? Diffusion of innovations research
suggests, for example, the "strength of weak ties" which enable
individuals and groups to learn through association rather than formal
agreements.
I can see a community of practice providing this
function for social entrepreneurs. But how can we involve their clients as
active supporters?
Regards,
John
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